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Assistance Insurance
Emergency medical care abroad
What events are covered?
Illness or accidental injury during the trip.
Coverage up to €200,000 per customer for emergency medical treatment, up to €300 per customer for emergency dental treatment, up to €2,500 per customer for search, rescue, and recovery.
Trip interruption
What events are covered?
It is not possible or feasible to continue the trip as planned due to, for example: a serious accidental injury or an unexpected severe illness.
Coverage up to €500 per customer.
Trip departure delay
What events are covered?
Any delay by the transportation company of at least 4 hours.
Coverage up to €300 per customer.
Luggage and delay in delivery
What events are covered?
Damage / loss / theft of luggage or luggage delay of at least 24 hours.
Coverage up to €1,500 per customer for lost luggage and up to €150 per customer for luggage delay.
Teleconsultation
Access to guidance, information, and personalized assistance provided by healthcare professionals through remote communication techniques (via telephone and video consultation) regarding your general medical inquiries.
Travel assistance service
Personal emergency assistance, for example in case of illness or loss of means of payment during the trip; Additionally, information services for issues related to security, money, and authorities.